Shipping policy

Updated 11.30.25
U.S. Shipping Policy

Order Processing

Orders are typically processed within 1–5 business days. Processing times may vary during weekends, holidays, or periods of high order volume.

Fulfillment Partners

To ensure fast, reliable delivery and maintain consistent inventory, some products may be fulfilled through trusted logistics partners who operate U.S.-based and international fulfillment centers. This allows us to ship items as efficiently as possible depending on product availability.

While we work with trusted fulfillment partners to ensure timely and reliable delivery, we are not responsible for delays caused by carriers, weather conditions, or other factors outside our control. If your order arrives damaged or appears lost in transit, please contact our customer service team immediately which can be reached via email at info@exzachlyperfect.com. Due to a high number of emails we will do our best to respond within 24-48 hours of receiving your email.

Estimated Delivery Time

Most U.S. orders arrive within 7–20 business days. Transit times may vary based on carrier logistics, warehouse location, and regional shipping conditions.

Important Notes

• Delivery windows are estimates and not guarantees, but reflect the typical timeframe for the majority of orders.

• If your order includes multiple items, they may arrive in separate packages to prevent delays.

• Tracking information is provided automatically once available. Some carriers may take 2–5 business days to update tracking activity after a label is created.

Tracking Updates

If tracking is slow to update or shows limited scans, this is normal during certain carrier transitions or regional transfers. Packages continue moving even when scans are not immediately visible. If a package is undeliverable, carriers may typically hold it for a limited time before returning it depending on their policies, and it is the customer’s responsibility to monitor tracking updates and retrieve their parcel. We are not liable for packages shipped to an address entered incorrectly by the customer.